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Dealing with acidic attitudes: Help for your managers

Posted on Sept 10, 2016 at 9:00 AM



Every workplace has negative people who erode morale. They're not always easy to pick out of a crowd, but they can do an amazing amount of damage over time.

Most of the time, these folks don't make the big mistakes that call attention to themselves. They're frequently pretty good at their jobs, so they're not called on the carpet too often.

But like a virus running in the background of a computer program, their acidic personalities eat away at the goals – and ultimately the bottom line – of the company week after week, year after year.

Who are these people? They're the employees who:

*   continually find things to complain about and exaggerate the seriousness of co-workers' mistakes

*   spread gossip and start rumors that pit employees against each other

*   talk behind co-workers' backs, and

*   undermine supervisors' authority with a never-ending flow of criticism that stays under-the-radar so it's rarely recognized and corrected.

It's been said the only way to fix a bad attitude is through psychotherapy, religion or brain surgery.  But it's a rare manager who is a shrink, a minister and a neurosurgeon.

Still, every manager needs a strategy to deal with this constant drag on employee attitudes.

The stakes are too high to just let things slide.


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